FAQs
Our mic stands are handcrafted with precision, so please allow up to 7 days for your order to be prepared for shipment. We ship via UPS using discounted rates, with typical delivery times of 3–5 business days. Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow its journey to your door.
Yes. Our mic stands are handcrafted with precision, so please allow up to 7 days for your order to be prepared for shipment. Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow its journey to your door.
All of our stands are proudly manufactured in our facility just outside Philadelphia, Pennsylvania. Every stand is built and tested to meet professional-grade standards.
We partner with UPS to secure the best available shipping rates—and we pass those savings directly on to you. Our flat-rate shipping fees are based on the size and weight of your order and are designed to cover the actual costs we incur—nothing more.
If you’re not completely satisfied, items may be returned within 14 days of delivery, provided they are in their original packaging and “like new” condition. To initiate a return, please email us at [email protected] to request a return shipping label.
Yes, loosening the lever and thumb screw allows you to adjust the height and angle. For overhead capability, the Big Tree has a telescoping riser that can be adjusted up to 82” (208 cm). (Max total height with vertical arm: 110” (280 cm).)
Our stands are designed to support any microphone. For optimal stability, when mounting extra-heavy mics or stereo bars, we recommend positioning the mics over one of the longer legs for added security. Proper weight distribution ensures safe and secure use. When using mics with built-in threaded receivers we suggest detaching the arm from the stand, screwing it into the microphone receiver and then securing it using the Jam Nut before reattaching the arm (this prevents unwanted rotation).
Our stands are designed to support even the heaviest vintage microphones. For optimal stability, we recommend positioning extra-heavy mics over one of the longer legs. Proper weight distribution ensures safe and secure use.
Yes—our stands are built for both studio environments and live performances. They offer the durability and stability needed in both environments. Our stealthy “Black with black connectors” provide the discreet presence often preferred during live performances. Assembly is quick and easy (less than a minute) with the included hex wrench. Stands with folding legs will be introduced in the near future for even quicker setup before live shows.
Each stand comes with a hex wrench and requires minimal setup—just one step: attaching the legs to the bottom of the riser. Assembly takes less than a minute. Detailed video instructions are available here.
Yes. There is a lifetime warranty on all registered products. To register your purchases, enter your order information on our Registration Form here.
Yes, we do. If you’re outfitting a studio, venue, or production space, please reach out to us at [email protected] to discuss your project and available discounts. We’ve partnered with many studio owners and professionals and have loved helping them bring their vision to life.
Yes, we do. For international orders, please email us at [email protected] with your order and location details. Our team will provide a custom shipping estimate. Please allow up to 3 business days for a response to your inquiry.
Yes. Email us at [email protected] or complete this contact form, and we will respond in about 1 business day.
