Contact and Support
Everything you need to know about using your new stand, with short video demonstrations
See all three Drum Mic-Trees around a large kit.
Please use the form at the top or bottom of this page to submit questions, comments, customization requests or to submit a review.
CUSTOMIZATION
If you are interested in having a product custom designed and built for you, please include a description of what you have in mind. We can also provide you with options for consideration. Base 4 Stands™ products can also be personalized with a choice of colors, engraving and decals.
LIFETIME WARRANTY
All Base 4 Stands™ come with a lifetime warranty. Through proper use and care, all of our stands should remain fully functional through a lifetime of regular use. If a hardware component becomes damaged or unusable for any reason, we will replace that component as long as you own your stand.
REPLACEMENT PARTS
If a hardware component is ever lost or stolen we offer replacement parts for purchase, including any part needed to complete your stand. Simply email or call support with replacement part requests.
DISCLAIMER
All Base 4 products are built by hand at Base 4 HQ in Philadelphia by the designer, Todd Horton. Each product is fully assembled and thoroughly tested before leaving the shop. You may find what might appear to be signs of “use” on a product that is new. This is normal and sometimes the result of machining and assembling metal parts by hand. No such sign will affect the functionality or longevity of the product.
